Process Innovation Pdf

Process Innovation

Number of page: 352
Author: Thomas H. Davenport
Publisher: Harvard Business Press
ISBN: 9781422160664
Category: Technology & Engineering

The business environment of the 1990s demands significant changes in the way we do business. Simply formulating strategy is no longer sufficient; we must also design the processes to implement it effectively. The key to change is process innovation, a revolutionary new approach that fuses information technology and human resource management to improve business performance. The cornerstone to process innovation’s dramatic results is information technology–a largely untapped resource, but a crucial

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