List books in category Business & Investing / Workplace Culture

  • The Design of Everyday Things: Revised and Expanded Edition

    The Design of Everyday Things: Revised and Expanded Edition
    Don Norman

    The ultimate guide to human-centered design Even the smartest among us can feel inept as we fail to figure out which light switch or oven burner to turn on, or whether to push, pull, or slide a door. The fault, argues this ingenious-even liberating-book, lies not in ourselves, but in product design that ignores the needs of users and the principles of cognitive psychology. The problems range from ambiguous and hidden controls to arbitrary relationships between controls and functions, coupled with a lack of feedback or other assistance and unreasonable demands on memorization.The Design of Everyday Things shows that good, usable design is possible. The rules are simple: make things visible, exploit natural relationships that couple function and control, and make intelligent use of constraints. The goal: guide the user effortlessly to the right action on the right control at the right time.The Design of Everyday Things is a powerful primer on how–and why–some products satisfy customers while others only frustrate them.

  • A Team of Leaders: Empowering Every Member to Take Ownership, Demonstrate Initiative, and Deliver Results

    A Team of Leaders: Empowering Every Member to Take Ownership, Demonstrate Initiative, and Deliver Results
    Paul GUSTAVSON

    Every team needs a leader, but why do we so often take that to mean that the appropriate workplace team needs to consist of one gem of a worker complemented with a bunch of obedient order-takers and yes men? What if the complementary fits between the team members were not with how well they performed the tasks handed down to them but with how they all used their unique strengths to share knowledge, push the envelope, and lead together in the challenge before them?The team of authors behind A Team of Leaders wants to show readers how to design systems within their organization and management procedures that nurture the leadership potential of every employee, not just the ones they ear-marked as having potential for promotion. The proven principles and techniques within these invaluable pages include:• The Five-Stage Team Development Model that maps the transition from traditional to self-directed teams• Best practices in team process design • A Team Value Creation Tool that allows members to appreciate the significance of what they contribute each day• Visual Management • And moreThe key to your company’s success is creating successful teams of leaders combining their individual talents and strengths into a single, unstoppable driving force. The fresh approach taught in this indispensable guide will transform passive groups of disparate people into the effective teams of leaders you didn’t know was possible to have.

  • Mastery: The Keys to Success and Long-Term Fulfillment

    Mastery: The Keys to Success and Long-Term Fulfillment
    George Leonard

    Drawing on Zen philosophy and his expertise in the martial art of aikido, bestselling author George Leonard shows how the process of mastery can help us attain a higher level of excellence and a deeper sense of satisfaction and fulfillment in our daily lives.Whether you're seeking to improve your career or your intimate relationships, increase self-esteem or create harmony within yourself, this inspiring prescriptive guide will help you master anything you choose and achieve success in all areas of your life. In Mastery, you'll discover:• The 5 Essential Keys to Mastery• Tools for Mastery• How to Master Your Athletic Potential • The 3 Personality Types That Are Obstacles to Mastery• How to Avoid Pitfalls Along the Path• and more…

  • Brave New Work: Are You Ready to Reinvent Your Organization?

    Brave New Work: Are You Ready to Reinvent Your Organization?
    Aaron Dignan

    “This is the management book of the year. Clear, powerful and urgent, it's a must read for anyone who cares about where they work and how they work.” —Seth Godin, author of This is Marketing “This book is a breath of fresh air. Read it now, and make sure your boss does too.” —Adam Grant, New York Times bestselling author of Give and Take, Originals, and Option B with Sheryl SandbergWhen fast-scaling startups and global organizations get stuck, they call Aaron Dignan. In this book, he reveals his proven approach for eliminating red tape, dissolving bureaucracy, and doing the best work of your life.He’s found that nearly everyone, from Wall Street to Silicon Valley, points to the same frustrations: lack of trust, bottlenecks in decision making, siloed functions and teams, meeting and email overload, tiresome budgeting, short-term thinking, and more. Is there any hope for a solution? Haven’t countless business gurus promised the answer, yet changed almost nothing about the way we work? That’s because we fail to recognize that organizations aren’t machines to be predicted and controlled. They’re complex human systems full of potential waiting to be released. Dignan says you can’t fix a team, department, or organization by tinkering around the edges. Over the years, he has helped his clients completely reinvent their operating systems—the fundamental principles and practices that shape their culture—with extraordinary success. Imagine a bank that abandoned traditional budgeting, only to outperform its competition for decades. An appliance manufacturer that divided itself into 2,000 autonomous teams, resulting not in chaos but rapid growth. A healthcare provider with an HQ of just 50 people supporting over 14,000 people in the field—that is named the “best place to work” year after year. And even a team that saved $3 million per year by cancelling one monthly meeting. Their stories may sound improbable, but in Brave New Work you’ll learn exactly how they and other organizations are inventing a smarter, healthier, and more effective way to work. Not through top down mandates, but through a groundswell of autonomy, trust, and transparency.Whether you lead a team of ten or ten thousand, improving your operating system is the single most powerful thing you can do. The only question is, are you ready?

  • Better Business Relationships: Insights from Psychology and Management for Working in a Digital World

    Better Business Relationships: Insights from Psychology and Management for Working in a Digital World
    Kim Tasso

    Business success is reliant on being able to get on with people. No matter what the role in an organization, the ability to influence, persuade, motivate and encourage others to act effectively is vital. Better Business Relationships brings together a wealth of knowledge and practical advice, from psychology and management to communications and sales, in order to provide insight and guidance to both new and more experienced workers alike, who may be dealing with both internal colleagues and external clients and suppliers. As technology advances and automates business processes across industries and roles, communication skills and the ability to form meaningful, constructive professional relationships is at risk of becoming a dying art. With the rise of social media, automation and artificial intelligence, there is worldwide concern that we risk losing the human factors that are needed for individual and organizational success.Kim Tasso provides practical and essential insight on: · Understanding yourself and other people; · Learning how to change; · The fundamentals of good communication, · How relationships are formed and conflict management; · Working with people and teams internally; and · Working with people externally and selling. Better Business Relationships is ideal for anyone who wants to improve their relationships at work and gain a greater understanding of critical social and communications skills required to succeed in any professional environment.

  • Give and Take: Why Helping Others Drives Our Success

    Give and Take: Why Helping Others Drives Our Success
    Adam Grant

    A groundbreaking look at why our interactions with others hold the key to success, from the bestselling author of OriginalsFor generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But in today’s dramatically reconfigured world, success is increasingly dependent on how we interact with others. In Give and Take, Adam Grant, an award-winning researcher and Wharton’s highest-rated professor, examines the surprising forces that shape why some people rise to the top of the success ladder while others sink to the bottom. Praised by social scientists, business theorists, and corporate leaders, Give and Take opens up an approach to work, interactions, and productivity that is nothing short of revolutionary.

  • Transgender in the Workplace: The Complete Guide to the New Authenticity for Employers and Gender-Diverse Professionals

    Transgender in the Workplace: The Complete Guide to the New Authenticity for Employers and Gender-Diverse Professionals
    Vanessa Sheridan

    The unemployment rate for gender-diverse individuals is disproportionately high. This book will help employers to better understand why this blatant discrepancy exists. It also provides useful solutions and potential remedies for the problem in the form of gender authenticity, an exciting and powerful concept that is taking the global business community in innovative directions.The breakthrough paradigm of gender authenticity is helping many organizations to become more inclusive while simultaneously gaining a significant competitive advantage. The author, a leading diversity consultant, introduces five fundamentals for creating gender-authentic workplaces. Human resource and diversity professionals will not find a more useful source than this book to help people and organizations to deal effectively with the issue of gender diversity on the job, and gender-diverse employees will learn new strategies for advancing their careers while achieving and maintaining gender authenticity.

  • Leaders Eat Last: Why Some Teams Pull Together and Others Don t

    Leaders Eat Last: Why Some Teams Pull Together and Others Don’t
    Simon Sinek

    The New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views).Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders create environments in which people naturally work together to do remarkable things. In his work with organizations around the world, Simon Sinek noticed that some teams trust each other so deeply that they would literally put their lives on the line for each other. Other teams, no matter what incentives are offered, are doomed to infighting, fragmentation and failure. Why?The answer became clear during a conversation with a Marine Corps general. "Officers eat last," he said. Sinek watched as the most junior Marines ate first while the most senior Marines took their place at the back of the line. What's symbolic in the chow hall is deadly serious on the battlefield: Great leaders sacrifice their own comfort–even their own survival–for the good of those in their care. Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a "Circle of Safety" that separates the security inside the team from the challenges outside.Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking.

  • Reboot: Leadership and the Art of Growing Up

    Reboot: Leadership and the Art of Growing Up
    Jerry Colonna

    One of the start-up world’s most in-demand executive coaches—hailed as the “CEO Whisperer” (Gimlet Media)—reveals why radical self-inquiry is critical to professional success and healthy relationships in all realms of life.Jerry Colonna helps start-up CEOs make peace with their demons, the psychological habits and behavioral patterns that have helped them to succeed—molding them into highly accomplished individuals—yet have been detrimental to their relationships and ultimate well-being. Now, this venture capitalist turned executive coach shares his unusual yet highly effective blend of Buddhism, Jungian therapy, and entrepreneurial straight talk to help leaders overcome their own psychological traumas. Reboot is a journey of radical self-inquiry, helping you to reset your life by sorting through the emotional baggage that is holding you back professionally, and even more important, in your relationships.Jerry has taught CEOs and their top teams to realize their potential by using the raw material of their lives to find meaning, to build healthy interpersonal bonds, and to become more compassionate and bold leaders. In Reboot, he inspires everyone to hold themselves responsible for their choices and for the possibility of truly achieving their dreams.Work does not have to destroy us. Work can be the way in which we achieve our fullest self, Jerry firmly believes. What we need, sometimes, is a chance to reset our goals and to reconnect with our deepest selves and with each other. Reboot moves and empowers us to begin this journey.

  • Remote: Office Not Required

    Remote: Office Not Required
    Jason Fried

    The founders of Basecamp explore the "work from home" phenomenon and show precisely how a remote work setup can be accomplished. The Industrial Revolution's "under one roof" model of conducting work is steadily declining as technology creates virtual workspaces that allow employees to provide their vital contribution without physically clustering together. Today, the new paradigm is "move work to the workers, rather than workers to the workplace." Remote work increases the talent pool, reduces turnover, lessens the real estate footprint, and improves the ability to conduct business across multiple time zones, to name just a few advantages. As Fried and Hansson explain the challenges and unexpected benefits of this phenomenon, they show why—with a few controversial exceptions such as Yahoo–more businesses will want to promote this model of getting things done.

  • Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time

    Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time
    Howard Schultz

    In Pour Your Heart Into It, former CEO and now chairman emeritus Howard Schultz illustrates the principles that have shaped the Starbucks phenomenon, sharing the wisdom he has gained from his quest to make great coffee part of the American experience. The success of Starbucks Coffee Company is one of the most amazing business stories in decades. What started as a single store on Seattle's waterfront has grown into the largest coffee chain on the planet. Just as remarkable as this incredible growth is the fact that Starbucks has managed to maintain its renowned commitment to product excellence and employee satisfaction. Marketers, managers, and aspiring entrepreneurs will discover how to turn passion into profit in this definitive chronicle of the company that "has changed everything… from our tastes to our language to the face of Main Street" (Fortune).

  • Changing How the World Does Business: Fedex s Incredible Journey to Success - The Inside Story

    Changing How the World Does Business: Fedex’s Incredible Journey to Success – The Inside Story
    Roger Frock

    From humble beginnings, FedEx has literally revolutionized the way business is conducted. Not too long ago, overnight shipping was barely an option for even the largest companies. Today, thanks to FedEx, it's available to every living room start-up. With annual revenues of $30 billion, more than 250,000 employees, 600 aircraft, and 70,000 surface vehicles, FedEx handles nearly six million shipments a day in two hundred countries. FedEx has become a household name, and has been named one of the top ten of America's Most Admired Companies by Fortune magazine. But it wasn't always easy. From his inside vantage point as the company's first general manager and chief operating officer, Roger Frock reveals the remarkable details of how Fred Smith and his team endured their tumultuous early years–fraught with a seemingly unending series of legal, financial, and operational crises that continually threatened the company's ability to stay in business–and, in the end, created an entirely new industry. Frock chronicles the dramatic last-minute saves and turnarounds the company engineered from its inception to the present. He entertains with stories of the trials and tribulations of the company's early struggles and victories–from Pilots using personal credit cards to fuel planes, to the courier who hocked his watch to put gas in his delivery van, and, one of the most memorable episodes, the time that founder Fred Smith literally gambled the company's last remaining funds to keep the planes flying. Frock's story introduces all the players–FedEx's resourceful and resilient leaders and employees–and shows how these remarkable individuals gave Fred Smith's original concept wings and, through flexibility, creativity, and commitment, made a fledgling startup into one of the great success stories in modern business. Changing How the World Does Business is an inspirational tale for leaders and entrepreneurs everywhere.

  • Am I Being Too Subtle?: Straight Talk From a Business Rebel

    Am I Being Too Subtle?: Straight Talk From a Business Rebel
    Sam Zell

    The traits that make Sam Zell one of the world’s most successful entrepreneurs also make him one of the most surprising, enigmatic, and entertaining mavericks in American business. Self-made billionaire Sam Zell consistently sees what others don’t. From finding a market for overpriced Playboy magazines among his junior high classmates, to buying real estate on the cheap after a market crash, to investing in often unglamorous industries with long-term value, Zell acts boldly on supply and demand trends to grab the first-mover advantage. And he can find opportunity virtually anywhere—from an arcane piece of legislation to a desert meeting in Abu Dhabi. “If everyone is going left, look right,” Zell often says. To him, conventional wisdom is nothing but a reference point. Year after year, deal after deal, he shuts out the noise of the crowd, gathers as much information as possible, then trusts his own instincts. He credits much of his independent thinking to his parents, who were Jewish refugees from World War II. Talk to any two people and you might get wild swings in their descriptions of Zell. A media firestorm ensued when the Tribune Company went into bankruptcy a year after he agreed to steward the enterprise. At the same time, his razor-sharp instincts are legendary on Wall Street, and he has sponsored over a dozen IPOs. He’s known as the Grave Dancer for his strategy of targeting troubled assets, yet he’s created thousands of jobs. Within his own organization, he has an inordinate number of employees at every level who are fiercely loyal and have worked for him for decades. Zell’s got a big personality; he is often contrarian, blunt, and irreverent, and always curious and hardworking. This is the guy who started wearing jeans to work in the 1960s, when offices were a sea of gray suits. He’s the guy who told The Wall Street Journal in 1985, “If it ain’t fun, we don’t do it.” He rides motorcycles with his friends, the Zell’s Angels, around the world and he keeps ducks on the deck outside his office. As he writes: “I simply don’t buy into many of the made-up rules of social convention. The bottom line is: If you’re really good at what you do, you have the freedom to be who you really are.” Am I Being Too Subtle?—a reference to Zell’s favorite way to underscore a point—takes readers on a ride across his business terrain, sharing with honesty and humor stories of the times he got it right, when he didn’t, and most important, what he learned in the process. This is an indispensable guide for the next generation of disrupters, entrepreneurs, and investors.

  • How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work

    How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work
    Richard Gallagher

    Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of providing feedback by focusing on what’s wrong and shows them instead how to provide clear, constructive positive messages that create real behavior and performance change. You’ll learn how to be more candid, prioritize relationships, ask important questions, reframe difficult messages, control your emotions, and–just as important–be graceful when you’re on the receiving end of difficult feedback. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism–and how to transform interactions that might become verbal tugs-of-war into collaborative problem-solving sessions. No one likes to be criticized. How to Tell Anyone Anything teaches the communication skills needed to successfully get the message across while keeping feelings and relationships intact.

  • The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn t

    The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t
    Robert I. Sutton

    The definitive guide to working with — and surviving — bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!"How many times have you said that about someone at work? You're not alone! In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes…and why they can be so destructive to your company. Practical, compassionate, and in places downright funny, this guide offers:Strategies on how to pinpoint and eliminate negative influences for goodIlluminating case histories from major organizationsA self-diagnostic test and a program to identify and keep your own "inner jerk" from coming outThe No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller.

  • Developing the Leaders Around You: How to Help Others Reach Their Full Potential

    Developing the Leaders Around You: How to Help Others Reach Their Full Potential
    John C. Maxwell

    Why do some people achieve great personal success, yet never succeed in building a business or making an impact in their organization? John C. Maxwell knows the answer. According to Maxwell, the greatest leadership principle that he has ever learned in over thirty-five years of leadership is that those closest to the leader will determine the success level of that leader. It’s not enough for a leader to have vision, energy, drive, and conviction. If you want to see your dream come to fruition, you must learn how to develop the leaders around you. Whether you’re the leader of a non-profit organization, small business, or Fortune 500 company, Developing the Leaders Around You can help you to take others to the limits of their potential and your organization to a whole new level.Learn how to• Create an environment for potential leaders• Identify and nurture future leaders• Equip and develop leaders• Form a dream team of leaders

  • Find Your Passion: 17 Simple Questions You Must Ask Yourself

    Find Your Passion: 17 Simple Questions You Must Ask Yourself
    Evan Scott

    If somebody were to ask you right now, what is your passion? What's your reply? How confident are you?Imagine what life would be like if you woke up every single day and do what you believe is what you are born to do? How much more lively, spirited and refreshed would you be every single day? All of these boils down to one powerful factor… PASSION.Have you ever found yourself buying things you don't really like to impress people you don't even give a f*** about? Why? Why is it that we do pointless and meaningless things? Why do we sometimes indulge in "killing time"… and even when we are doing so, find ourselves bored, exhausted and unhappy?Find Your Passion is a deep look into what causes people to "ignite". It is the single pivotal factor that makes an outstanding player shine from the crowd. Finding your passion is the moment in your life where everything changes. As the bible says, "without a vision, people perish". How could one have a vision when one does not know him/herself?"Passion is energy. Feel the power from focusing on what excites you." – Oprah WinfreyDoes something, sometimes feels off? Like… something is lacking… or something is not good enough… even though nothing seems to be going wrong? Have you ever felt this way before? Have you ever found yourself sitting down, staring into blank space, thinking and then forgot what you were think about? And yet, that feeling felt invincible… it felt powerful and it felt… peaceful yet passionate…If there's one thing that successful people have in common, it's passion. Passion creates world-leading businesses and is a great inspiration to others. Passion is inside each and everyone of us. The best time to plant a tree was 20 years ago. The second best time is NOW. It is time to find out what truly ignites that dormant fire inside of you and take back control.Scroll Up Now To Get ::::: Find Your Passion: 17 Simple Questions You Must Ask YourselfIn Find Your Passion you will discover:How to dive past all the noise and truly find out what your passion and purpose are with powerful questions.How to find out more about yourself because this is where everything begins to click.How to tap on the infinite intelligence and wisdom that is sleeping inside each and every single one of us.How to use negativity to greatly increase the positivity of your life.How to not only find your passion but strengthen and clarify it.And much more…Jim Rohn, the original teacher of Tony Robbins once said: "Never wish life were easier, wish that you were better." Are you ready to not only complain about things, but actually uncover the truths behind your passion?What you could only dream of, someone else have already done it. It is possible and finding your passion is possible if you have the right blueprint to guide you.Start Finding Your Passion Now by Clicking the "BUY NOW" Button at the Top of the Page.

  • Hello, Startup: A Programmer s Guide to Building Products, Technologies, and Teams

    Hello, Startup: A Programmer’s Guide to Building Products, Technologies, and Teams
    Yevgeniy Brikman

    This book is the "Hello, World" tutorial for building products, technologies, and teams in a startup environment. It's based on the experiences of the author, Yevgeniy (Jim) Brikman, as well as interviews with programmers from some of the most successful startups of the last decade, including Google, Facebook, LinkedIn, Twitter, GitHub, Stripe, Instagram, AdMob, Pinterest, and many others.Hello, Startup is a practical, how-to guide that consists of three parts: Products, Technologies, and Teams. Although at its core, this is a book for programmers, by programmers, only Part II (Technologies) is significantly technical, while the rest should be accessible to technical and non-technical audiences alike.If you’re at all interested in startups—whether you’re a programmer at the beginning of your career, a seasoned developer bored with large company politics, or a manager looking to motivate your engineers—this book is for you.

  • Leaders Eat Last Deluxe: Why Some Teams Pull Together and Others Don t

    Leaders Eat Last Deluxe: Why Some Teams Pull Together and Others Don’t
    Simon Sinek

    The Deluxe Edition of Leaders Eat Last, now with an expanded chapter and appendix on leading millennials, includes over 30 minutes of exclusive video and 30 minutes of audio of Simon Sinek. The acclaimed, bestselling author of Start With Why and Together is Better delves deeper into book’s themes and shares additional examples and insights. Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders create environments in which people naturally work together to do remarkable things. In his work with organizations around the world, Simon Sinek noticed that some teams trust each other so deeply that they would literally put their lives on the line for each other. Other teams, no matter what incentives are offered, are doomed to infighting, fragmentation and failure. Why? The answer became clear during a conversation with a Marine Corps general. "Officers eat last," he said. Sinek watched as the most junior Marines ate first while the most senior Marines took their place at the back of the line. What's symbolic in the chow hall is deadly serious on the battlefield: Great leaders sacrifice their own comfort–even their own survival–for the good of those in their care. Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a "Circle of Safety" that separates the security inside the team from the challenges outside. Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking.

  • Employee Surveys That Work: Improving Design, Use, and Organizational Impact

    Employee Surveys That Work: Improving Design, Use, and Organizational Impact
    Alec Levenson

    Poorly designed employee surveys frustrate participants, analysts, and executives and can end up doing more harm than good. Alec Levenson offers sensible, practical ways to make them more useful and accurate and counters a number of unhelpful but common practices. He provides specific advice for ensuring that the purpose and desired outcomes of surveys are clear, the questions are designed to provide the most relevant and accurate data, and the results are actionable. He also looks at a wealth of specific issues, such as the best benchmarking practices, the benefits of multivariate modeling for analyzing results, the linking of survey data with performance data, the best ways to measure employee engagement, the pros and cons of respondent anonymity, and much more.

  • Managing Cultural Differences: Global Leadership for the 21st Century, Edition 10

    Managing Cultural Differences: Global Leadership for the 21st Century, Edition 10
    Neil Remington Abramson

    In today’s global business environment, it is vital that individuals and organizations have sophisticated global leadership skills. Communication and understanding of different cultures is paramount to business success. This new edition of the bestselling textbook, Managing Cultural Differences, guides students and practitioners to an understanding of how to do business internationally, providing practical advice on how competitive advantage can be gained through effective cross-cultural management. Crises in the Middle East, the weakening of some emerging markets, and the value of diversity and inclusion are just a few examples of contemporary issues discussed in this text, which also introduces a completely new chapter on global business ethics. With a wealth of new examples, case studies, and online materials, this textbook is required course reading for undergraduates, postgraduates, and MBA students alike, as well as being a vital tool for anybody selling, purchasing, traveling, or working internationally.

  • What the Most Successful People Do Before Breakfast: A Short Guide to Making Over Your Mornings--and Life (A Penguin Special from Por tfolio)

    What the Most Successful People Do Before Breakfast: A Short Guide to Making Over Your Mornings–and Life (A Penguin Special from Por tfolio)
    Laura Vanderkam

    Mornings are a madcap time for many of us. We wake up in a haze—often after hitting snooze a few times. Then we rush around to get ready and out the door so we can officially start the day. Before we know it, hours have slipped by without us accomplishing anything beyond downing a cup of coffee, dashing off a few emails, and dishing with our coworkers around the water cooler. By the time the workday wraps up, we’re so exhausted and defeated that any motivation to accomplish something in the evening has vanished.But according to time management expert Laura Vanderkam, mornings hold the key to taking control of our schedules. If we use them wisely, we can build habits that will allow us to lead happier, more productive lives.Drawing on real-life anecdotes and scientific research that shows why the early hours of the day are so important, Vanderkam reveals how successful people use mornings to help them accomplish things that are often impossible to take care of later in the day. While many of us are still in bed, these folks are scoring daily victories to improve their health, careers, and personal lives without sacrificing their sanity. For instance, former PepsiCo chairman and CEO Steve Reinemund would rise at 5:00 a.m., run four miles, pray, and eat breakfast with his family before heading to work to run a Fortune 500 company.What the Most Successful People Do Before Breakfast is a fun, practical guide that will inspire you to rethink your morning routine and jump-start your life before the day has even begun.

  • Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations

    Awakening Compassion at Work: The Quiet Power That Elevates People and Organizations
    Monica Worline

    Caring Is a Competitive AdvantageSuffering in the workplace can rob our colleagues and coworkers of humanity, dignity, and motivation and is an unrecognized and costly drain on organizational potential. Marshaling evidence from two decades of field research, scholars and consultants Monica Worline and Jane Dutton show that alleviating such suffering confers measurable competitive advantages in areas like innovation, collaboration, service quality, and talent attraction and retention. They outline four steps for meeting suffering with compassion and show how to build a capacity for compassion into the structures and practices of an organization—because ultimately, as they write, “Compassion is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.”

  • Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accounta bility for Results

    Change the Culture, Change the Game: The Breakthrough Strategy for Energizing Your Organization and Creating Accounta bility for Results
    Roger Connors

    A fully revised and updated installment from the bestselling author of The Oz Principle Series. Two-time New York Times bestselling authors Roger Connors and Tom Smith show how leaders can achieve record-breaking results by quickly and effectively shaping their organizational culture to capitalize on their greatest asset-their people. Change the Culture, Change the Game joins their classic book, The Oz Principle, and their recent bestseller, How Did That Happen?, to complete the most comprehensive series ever written on workplace accountability. Based on an earlier book, Journey to the Emerald City, this fully revised installment captures what the authors have learned while working with the hundreds of thousands of people on using organizational culture as a strategic advantage.

  • The Male Factor: The Unwritten Rules, Misperceptions, and Secret Beliefs of Men in the Workplace

    The Male Factor: The Unwritten Rules, Misperceptions, and Secret Beliefs of Men in the Workplace
    Shaunti Feldhahn

    Based on a nationwide survey and confidential interviews with more than three thousand men, bestselling author of For Women Only, Shaunti Feldhahn, has written a startling and unprecedented exploration of how men in the workplace tend to think, which even the most astute women might otherwise miss. In The Male Factor, Feldhahn investigates and quantifies the private thoughts that men almost never publicly reveal or admit to, but that every woman will want to know.Never before has an author gotten inside the hearts and minds of men in the workplace—from CEOs to managers, from lawyers to factory workers—to get a comprehensive and confidential picture of what men commonly think about their female colleagues, how they view flextime and equal compensation, what their expected “rules” of the workplace are, what managing emotion means, and how that lowcut top is perceived. Because the men in the surveys and interviews were guaranteed anonymity, they talk in a candid and uncensored way about their daily interactions with women bosses, employees, and colleagues, as well as what they see as the most common forces of friction and misunderstanding between men and women at work.Among the subjects The Male Factor tackles are:• how men, with rare exception, view almost any emotional display as a sign that the person can no longer think clearly—as well as what they perceive to be “emotion” in the first place (it’s not just crying)• why certain trendy clothes that women wear may create a career-sabotaging land mine in terms of how male colleagues perceive them • the unintentional signals that can change a man’s perception of a woman from “assertive and competent” to “difficult”Women will likely be surprised, even shocked, by these revelations. Some may find them challenging. Yet what they will gain is an invaluable understanding of how their male bosses, colleagues, subordinates, and customers react to a host of situations—as well as the ability to correct common misperceptions. The Male Factor offers a unique road map to what men in the workplace are thinking, allowing women the opportunity to decide for themselves how to use the insights Feldhahn reveals.

  • Liar s Poker

    Liar’s Poker
    Michael Lewis

    The time was the 1980s. The place was Wall Street. The game was called Liar’s Poker. Michael Lewis was fresh out of Princeton and the London School of Economics when he landed a job at Salomon Brothers, one of Wall Street’s premier investment firms. During the next three years, Lewis rose from callow trainee to bond salesman, raking in millions for the firm and cashing in on a modern-day gold rush. Liar’s Poker is the culmination of those heady, frenzied years—a behind-the-scenes look at a unique and turbulent time in American business. From the frat-boy camaraderie of the forty-first-floor trading room to the killer instinct that made ambitious young men gamble everything on a high-stakes game of bluffing and deception, here is Michael Lewis’s knowing and hilarious insider’s account of an unprecedented era of greed, gluttony, and outrageous fortune.

  • Don t Sweat the Small Stuff at Work: Simple Ways to Minimize Stress and Conflict While Bringing Out the Best in Yourself and Others

    Don’t Sweat the Small Stuff at Work: Simple Ways to Minimize Stress and Conflict While Bringing Out the Best in Yourself and Others
    Richard Carlson

    In this classic roadmap to managing your high-tension job, Richard Carlson shows how to stop worrying about the aspects of your work beyond your control and interact more fruitfully and joyfully with colleagues, clients, and bosses. His key insights reveal how to:How to manage rush deadlines with rushingHow to transform your outlook and prepare for the day aheadHow to enjoy corporate travelHow to have a really bad day . . . and get over it

  • A Good Time to be a Girl: Don’t Lean In, Change the System

    A Good Time to be a Girl: Don’t Lean In, Change the System
    Helena Morrissey

    From the founder of the worldwide 30% Club campaign comes a career book for women in a transforming world who don't just want to lean in, but instead, shatter the paradigm as we know it. ‘I absolutely love her, I think she’s such a force for good’ Pandora Sykes, The High Low Five years have passed since women were exhorted to “lean in.” Over that time, the world has transformed beyond all expectations. But why should anyone “lean in” to a patriarchal system that is out of date? Why not change it entirely for the good of us all? Helena Morrissey sets out how we might achieve the next big breakthrough towards a truly inclusive modern society. Drawing on her experience as a finance CEO, mother of nine, and founder of the influential 30% Club which campaigns for gender-balanced company boards, her manifesto for new ways of working, living, loving and raising families is for everyone, not just women. Making a powerful case for diversity and difference in any workplace, she shows how, together, we can develop smarter thinking and broader definitions of success. Gender balance, in her view, is an essential driver of economic prosperity and part of the solution to the many problems we face today. Her approach is not aimed merely at training a few more women in working practices that have outlived their usefulness. Instead, this book sets out a way to reinvent the game—not at the expense of men but in ways that are right and relevant for a digital age. It is a powerful guide to success for us all.

  • Who Moved My Cheese?: An A-Mazing Way to Deal with Change in Your Work and in Your Life

    Who Moved My Cheese?: An A-Mazing Way to Deal with Change in Your Work and in Your Life
    Spencer Johnson

    THE #1 INTERNATIONAL BESTSELLER WITH OVER 28 MILLION COPIES IN PRINT!A timeless business classic, Who Moved My Cheese? uses a simple parable to reveal profound truths about dealing with change so that you can enjoy less stress and more success in your work and in your life.It would be all so easy if you had a map to the Maze.If the same old routines worked.If they'd just stop moving "The Cheese."But things keep changing…Most people are fearful of change, both personal and professional, because they don't have any control over how or when it happens to them. Since change happens either to the individual or by the individual, Dr. Spencer Johnson, the coauthor of the multimillion bestseller The One Minute Manager, uses a deceptively simple story to show that when it comes to living in a rapidly changing world, what matters most is your attitude.Exploring a simple way to take the fear and anxiety out of managing the future, Who Moved My Cheese? can help you discover how to anticipate, acknowledge, and accept change in order to have a positive impact on your job, your relationships, and every aspect of your life.

  • Why Do So Many Incompetent Men Become Leaders?: (And How to Fix It)

    Why Do So Many Incompetent Men Become Leaders?: (And How to Fix It)
    Tomas Chamorro-Premuzic

    Look around your office. Turn on the TV. Incompetent leadership is everywhere, and there's no denying that most of these leaders are men.In this timely and provocative book, Tomas Chamorro-Premuzic asks two powerful questions: Why is it so easy for incompetent men to become leaders? And why is it so hard for competent people–especially competent women–to advance?Marshaling decades of rigorous research, Chamorro-Premuzic points out that although men make up a majority of leaders, they underperform when compared with female leaders. In fact, most organizations equate leadership potential with a handful of destructive personality traits, like overconfidence and narcissism. In other words, these traits may help someone get selected for a leadership role, but they backfire once the person has the job.When competent women–and men who don't fit the stereotype–are unfairly overlooked, we all suffer the consequences. The result is a deeply flawed system that rewards arrogance rather than humility, and loudness rather than wisdom.There is a better way. With clarity and verve, Chamorro-Premuzic shows us what it really takes to lead and how new systems and processes can help us put the right people in charge.

  • Teamwork 101: What Every Leader Needs to Know

    Teamwork 101: What Every Leader Needs to Know
    John C. Maxwell

    Talent wins games, but teamwork wins championships. This is true in sports, pop culture, and every other industry–including business. In this essential guidebook, New York Times bestselling author John C. Maxwell explains why teamwork is the heart of great achievement in the game of business and shows readers how to prioritize teamwork and collaboration to achieve winning results. You’ll learn how to: build a team that lasts; create positive energy on the team; harness a team's creativity; identify weak players who negatively impact your team; and judge if your team can accomplish the dream. You’ll also discover how a winning team is self-fulfilling fuel: because everyone wants to be part of the winning team, you’ll continue to attract only the best talent–and stay on top. A great team is the key to great results–for individual employees, leaders, and the company as a whole. Teamwork 101 demonstrates how to build and maintain one for yourself so you can leverage the benefits–and fun–of exceptional teamwork.

  • Rebel Talent: Why It Pays to Break the Rules at Work and in Life

    Rebel Talent: Why It Pays to Break the Rules at Work and in Life
    Francesca Gino

    “In this groundbreaking book, Francesca Gino shows us how to spark creativity, excel at work, and become happier: By learning to rebel.” — Charles Duhigg, New York Times bestselling author of The Power of Habit and Smarter Faster BetterDo you want to follow a script — or write your own story?Award-winning Harvard Business School professor Francesca Gino shows us why the most successful among us break the rules, and how rebellion brings joy and meaning into our lives.Rebels have a bad reputation. We think of them as troublemakers, outcasts, contrarians: those colleagues, friends, and family members who complicate seemingly straightforward decisions, create chaos, and disagree when everyone else is in agreement. But in truth, rebels are also those among us who change the world for the better with their unconventional outlooks. Instead of clinging to what is safe and familiar, and falling back on routines and tradition, rebels defy the status quo. They are masters of innovation and reinvention, and they have a lot to teach us.Francesca Gino, a behavioral scientist and professor at Harvard Business School, has spent more than a decade studying rebels at organizations around the world, from high-end boutiques in Italy’s fashion capital, to the World’s Best Restaurant, to a thriving fast food chain, to an award-winning computer animation studio. In her work, she has identified leaders and employees who exemplify “rebel talent,” and whose examples we can all learn to embrace.Gino argues that the future belongs to the rebel — and that there’s a rebel in each of us. We live in turbulent times, when competition is fierce, reputations are easily tarnished on social media, and the world is more divided than ever before. In this cutthroat environment, cultivating rebel talent is what allows businesses to evolve and to prosper. And rebellion has an added benefit beyond the workplace: it leads to a more vital, engaged, and fulfilling life.Whether you want to inspire others to action, build a business, or build more meaningful relationships, Rebel Talent will show you how to succeed — by breaking all the rules.

  • The 4-Hour Work Week: By Timothy Ferriss | Summary & Analysis

    The 4-Hour Work Week: By Timothy Ferriss | Summary & Analysis
    Elite Summaries

    4-Hour Work Week, by Timothy Ferris | Summary & Analysis.A smarter you in 15 minutes. What is your time worth?In these times, the economy is unpredictable; people need to do away with retirement concepts that don't work for their life plan, if there is no proper management of income. It doesn't matter whether one is earning huge salaries, or living a humble life.This audiobook has been designed to teach steps to be taken in a luxurious lifestyle. The author has further elaborated this by giving Tim as an example. Initially, Tim used to earn $40,000 annually, but later on he started earning the same amount on a monthly basis. Further, the audiobook teaches you how to outsource your life abroad, by embracing virtual aid which will cost you only five dollars per hour.Moreover, it touches on how people can travel without necessarily resigning from their jobs, ways of eliminating almost half the amount of work you do in two days, by use of principles of a forgotten Italian economist, ways of trading in a career that requires a long haul for work, that are short with busting and frequent mini-retirements.

  • The Culture Map: Breaking Through the Invisible Boundaries of Global Business

    The Culture Map: Breaking Through the Invisible Boundaries of Global Business
    Erin Meyer

    An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.Americans precede anything negative with three nice comments; French, Dutch, Israelis, and Germans get straight to the point; Latin Americans and Asians are steeped in hierarchy; Scandinavians think the best boss is just one of the crowd. It's no surprise that when they try and talk to each other, chaos breaks out.In The Culture Map, INSEAD professor Erin Meyer is your guide through this subtle, sometimes treacherous terrain in which people from starkly different backgrounds are expected to work harmoniously together. She provides a field-tested model for decoding how cultural differences impact international business, and combines a smart analytical framework with practical, actionable advice.

  • Back to Human: How Great Leaders Create Connection in the Age of Isolation

    Back to Human: How Great Leaders Create Connection in the Age of Isolation
    Dan Schawbel

    WASHINGTON POST BESTSELLERA Financial Times Book of the MonthBack to Human explains how a more socially connected workforce creates greater fulfillment, productivity, and engagement while preventing burnout and turnover.The next generation of leaders must create a workplace where teammates feel genuinely connected, engaged, and empowered — without relying on technology. Based on Dan Schawbel's exclusive research studies — featuring the perspectives of over 2,000 managers and employees across different age groups — Back to Human reveals why virtual communication, though vital and useful, actually contributes to a stronger sense of isolation at work than ever before. How can we change this culture?Schawbel offers a self-assessment called the "Work Connectivity Index" that measures the strength of team relationships. He also shares exercises, examples, and activities that readers can work on individually or as a team, which will help them increase personal productivity, be more collaborative, and become more fulfilled at work.Back to Human ultimately helps you decide when and how to use technology to build better connections in your work life. It is a call to action to leaders across the world to make the workplace a better experience for all of us.

  • Working with Americans: Tips for Danes: An entertaining guide to business co-operation

    Working with Americans: Tips for Danes: An entertaining guide to business co-operation
    Kay Xander Mellish

    Doing business in the US is challenging and exciting. The size, wealth, and diversity of the American market is hard to beat. But when it comes to business culture, too many Danes assume that the US is just like Denmark – only bigger. This can be the first of many expensive mistakes.Find out:◦ What to expect in meetings and negotiations with Americans◦ How to make small talk with US colleagues – and which topics to avoid◦ What Americans really want from a manager◦ Why your US customers expect you to be available all the time◦ How to speak American-sounding English and avoid errors◦ Why Americans love exclamation points!

  • The Talent Delusion: Why Data, Not Intuition, Is the Key to Unlocking Human Potential

    The Talent Delusion: Why Data, Not Intuition, Is the Key to Unlocking Human Potential
    Tomas Chamorro-Premuzic

    'This book shows how to find, attract, develop, motivate, and retain stars. It's full of evidence and provocative ideas to help every talent leader' Dr Adam Grant, Wharton Professor, New York Times bestselling author, Originals and Give and Take'This is the book I want to hand every manager I've ever worked with . . . Every chapter is filled with quotes, findings, and ideas that I want to post on Twitter and share with the world' Dr. Todd Carlisle, VP of HR, Twitter WHY THE SCIENCE OF PEOPLE IS YOUR KEY WEAPON IN THE WAR FOR TALENTAll organisations have problems, and they nearly always concern people: how to manage them; whom to hire, fire or promote; and how to motivate, develop and retain high potential employees. Psychology, the main science for understanding people, should be a pivotal tool for solving these problems – yet most companies play it by ear, and billions of dollars are wasted on futile interventions to attract and retain the right people for key roles.Bridging the gap between the psychological science of talent and common real-world talent practices, The Talent Delusion aims to educate HR practitioners and leaders on how to measure, predict and manage talent. It will provide readers with data-driven solution to the common problems around employee selection, development and engagement; how to define and evaluate talent; how to detect and inhibit toxic employee behaviours; and how to identify and harness leadership potential.

  • Nine Lies About Work: A Freethinking Leader’s Guide to the Real World

    Nine Lies About Work: A Freethinking Leader’s Guide to the Real World
    Marcus Buckingham

    Forget what you know about the world of workYou crave feedback. Your organization's culture is the key to its success. Strategic planning is essential. Your competencies should be measured and your weaknesses shored up. Leadership is a thing.These may sound like basic truths of our work lives today. But actually, they're lies. As strengths guru and bestselling author Marcus Buckingham and Cisco Leadership and Team Intelligence head Ashley Goodall show in this provocative, inspiring book, there are some big lies–distortions, faulty assumptions, wrong thinking–that we encounter every time we show up for work. Nine lies, to be exact. They cause dysfunction and frustration, ultimately resulting in workplaces that are a pale shadow of what they could be.But there are those who can get past the lies and discover what's real. These freethinking leaders recognize the power and beauty of our individual uniqueness. They know that emergent patterns are more valuable than received wisdom and that evidence is more powerful than dogma.With engaging stories and incisive analysis, the authors reveal the essential truths that such freethinking leaders will recognize immediately: that it is the strength and cohesiveness of your team, not your company's culture, that matter most; that we should focus less on top-down planning and more on giving our people reliable, real-time intelligence; that rather than trying to align people's goals we should strive to align people's sense of purpose and meaning; that people don't want constant feedback, they want helpful attention.This is the real world of work, as it is and as it should be. Nine Lies About Work reveals the few core truths that will help you show just how good you are to those who truly rely on you.

  • Liar s Poker (25th Anniversary Edition): Rising Through the Wreckage on Wall Street (25th Anniversary Edition)

    Liar’s Poker (25th Anniversary Edition): Rising Through the Wreckage on Wall Street (25th Anniversary Edition)
    Michael Lewis

    The time was the 1980s. The place was Wall Street. The game was called Liar’s Poker. Before there was Flash Boys and The Big Short, there was Liar's Poker. A knowing and unnervingly talented debut, this insider’s account of 1980s Wall Street excess transformed Michael Lewis from a disillusioned bond salesman to the best-selling literary icon he is today. Together, the three books cover thirty years of endemic global corruption—perhaps the defining problem of our age—which has never been so hilariously skewered as in Liar's Poker, now in a twenty-fifth-anniversary edition with a new afterword by the author. It was wonderful to be young and working on Wall Street in the 1980s: never before had so many twenty-four-year-olds made so much money in so little time. After you learned the trick of it, all you had to do was pick up the phone and the money poured in your lap. This wickedly funny book endures as the best record we have of those heady, frenzied years. In it Lewis describes his own rake’s progress through a powerful investment bank. From an unlikely beginning (art history at Princeton?) he rose in two short years from Salomon Brothers trainee to Geek (the lowest form of life on the trading floor) to Big Swinging Dick, the most dangerous beast in the jungle, a bond salesman who could turn over millions of dollars' worth of doubtful bonds with just one call. As he has continued to do for a quarter century, Michael Lewis here shows us how things really worked on Wall Street. In the Salomon training program a roomful of aspirants is stunned speechless by the vitriolic profanity of the Human Piranha; out on the trading floor, bond traders throw telephones at the heads of underlings and Salomon chairmen Gutfreund challenges his chief trader to a hand of liar’s poker for one million dollars.

  • Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People

    Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People
    Alan Willett

    Difficult employees are by far the worst part of a manager’s job. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. But every manager has to deal with these people. What separates the great managers is their ability to turn them into productive team players.Leading the Unleadable turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. And it begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book explains how to:• Master the necessary mindset• Explain the problem calmly in a short feedback session• Get a commitment to change, then follow up• Coach others to replicate the process• Develop the situational awareness required to spot future trouble before it hits Are you a great manager? Of course you believe you are. So don’t just put up with your difficult employees. Anyone can do that. Turn them into the tremendous team players everyone wants them to be!

  • The Starfish and the Spider: The Unstoppable Power of Leaderless Organizations

    The Starfish and the Spider: The Unstoppable Power of Leaderless Organizations
    Ori Brafman

    If you cut off a spider’s leg, it’s crippled; if you cut off its head, it dies. But if you cut off a starfish’s leg it grows a new one, and the old leg can grow into an entirely new starfish.What’s the hidden power behind the success of Wikipedia, Craigslist, and Skype? What do eBay and General Electric have in common with the abolitionist and women’s rights movements? What fundamental choice put General Motors and Toyota on vastly different paths? How could winning a Supreme Court case be the biggest mistake MGM could have made?After five years of ground-breaking research, Ori Brafman and Rod Beckstrom share some unexpected answers, gripping stories, and a tapestry of unlikely connections. The Starfish and the Spider argues that organizations fall into two categories: traditional “spiders,” which have a rigid hierarchy and top-down leadership, and revolutionary “starfish,” which rely on the power of peer relationships.The Starfish and the Spider explores what happens when starfish take on spiders (such as the music industry vs. Napster, Kazaa, and the P2P services that followed). It reveals how established companies and institutions, from IBM to Intuit to the US government, are also learning how to incorporate starfish principles to achieve success. The book explores:* How the Apaches fended off the powerful Spanish army for 200 years* The power of a simple circle* The importance of catalysts who have an uncanny ability to bring people together * How the Internet has become a breeding ground for leaderless organizations* How Alcoholics Anonymous has reached untold millions with only a shared ideology and without a leaderThe Starfish and the Spider is the rare book that will change how you understand the world around you.

  • Mastering Civility: A Manifesto for the Workplace

    Mastering Civility: A Manifesto for the Workplace
    Christine Porath

    "The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." – Robert I. Sutton, Stanford Professor and author of The No Asshole Rule"A must-read for every leader in their field." – Daniel H. Pink, bestselling author of To Sell is HumanIncivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In MASTERING CIVILITY, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.

  • The Positive Organization: Breaking Free from Conventional Cultures, Constraints, and Beliefs

    The Positive Organization: Breaking Free from Conventional Cultures, Constraints, and Beliefs
    Robert E. Quinn

    Beholden to accepted assumptions about people and organizations, too many enterprises waste human potential. Robert Quinn shows how to defy convention and create organizations where people feel fully engaged and continually rewarded, where both individually and collectively they flourish and exceed expectations.The problem is that leaders are following a negative and constraining “mental map” that insists organizations must be rigid, top-down hierarchies and that the people in them are driven mainly by self-interest and fear. But leaders can adopt a different mental map, one where organizations are networks of fluid, evolving relationships and where people are motivated by a desire to grow, learn, and serve a larger goal. Using dozens of memorable stories, Quinn describes specific actions leaders can take to facilitate the emergence of this organizational culture—helping people gain a sense of purpose, engage in authentic conversations, see new possibilities, and sacrifice for the common good. The book includes the Positive Organization Generator, a tool that provides 100 real-life practices from positive organizations and helps you reinvent them to fit your specific needs. With the POG you can identify and implement the practices that will have the greatest impact on your organization. At its heart, the book helps leaders to see new possibilities that lie within the acknowledged realities of organizational life. It provides five keys for learning to be "bilingual"–speaking the conventional language of business as well as the language of the positive organization. When leaders can do this, they are able to make real and lasting change.

  • The Citizen s Share: Putting Ownership Back into Democracy

    The Citizen’s Share: Putting Ownership Back into Democracy
    Joseph R. Blasi

    The idea of workers owning the businesses where they work is not new. In America’s early years, Washington, Adams, Jefferson, and Madison believed that the best economic plan for the Republic was for citizens to have some ownership stake in the land, which was the main form of productive capital. This book traces the development of that share idea in American history and brings its message to today's economy, where business capital has replaced land as the source of wealth creation.div /DIVdivBased on a ten-year study of profit sharing and employee ownership at small and large corporations, this important and insightful work makes the case that the Founders’ original vision of sharing ownership and profits offers a viable path toward restoring the middle class. Blasi, Freeman, and Kruse show that an ownership stake in a corporation inspires and increases worker loyalty, productivity, and innovation. Their book offers history-, economics-, and evidence-based policy ideas at their best./DIV

  • Turn the Ship Around!: A True Story of Turning Followers into Leaders

    Turn the Ship Around!: A True Story of Turning Followers into Leaders
    L. David Marquet

    “One of the 12 best business books of all time…. Timeless principles of empowering leadership.” – USA Today"The best how-to manual anywhere for managers on delegating, training, and driving flawless execution.” —FORTUNESince Turn the Ship Around! was published in 2013, hundreds of thousands of readers have been inspired by former Navy captain David Marquet’s true story. Many have applied his insights to their own organizations, creating workplaces where everyone takes responsibility for his or her actions, where followers grow to become leaders, and where happier teams drive dramatically better results.Marquet was a Naval Academy graduate and an experienced officer when selected for submarine command. Trained to give orders in the traditional model of “know all–tell all” leadership, he faced a new wrinkle when he was shifted to the Santa Fe, a nuclear-powered submarine. Facing the high-stress environment of a sub where there’s little margin for error, he was determined to reverse the trends he found on the Santa Fe: poor morale, poor performance, and the worst retention rate in the fleet. Almost immediately, Marquet ran into trouble when he unknowingly gave an impossible order, and his crew tried to follow it anyway. When he asked why, the answer was: “Because you told me to.” Marquet realized that while he had been trained for a different submarine, his crew had been trained to do what they were told—a deadly combination.That’s when Marquet flipped the leadership model on its head and pushed for leadership at every level. Turn the Ship Around! reveals how the Santa Fe skyrocketed from worst to first in the fleet by challenging the U.S. Navy’s traditional leader-follower approach. Struggling against his own instincts to take control, he instead achieved the vastly more powerful model of giving control to his subordinates, and creating leaders.Before long, each member of Marquet’s crew became a leader and assumed responsibility for everything he did, from clerical tasks to crucial combat decisions. The crew became completely engaged, contributing their full intellectual capacity every day. The Santa Fe set records for performance, morale, and retention. And over the next decade, a highly disproportionate number of the officers of the Santa Fe were selected to become submarine commanders.Whether you need a major change of course or just a tweak of the rudder, you can apply Marquet’s methods to turn your own ship around.

  • Unstoppable Teams: The Four Essential Actions of High-Performance Leadership

    Unstoppable Teams: The Four Essential Actions of High-Performance Leadership
    Alden Mills

    Three-time Navy SEAL platoon commander and founder of Perfect Fitness reveals how to put together teams that can accomplish any objective—by leveraging an unexpected set of values and priorities. SEALs and civilians operate in extremely different environments, but what makes both kinds of teams excel comes down to the same thing: service to others, trust, empathy, and a caring environment. Alden Mills has experience working in both the military and the private sector, as a SEAL platoon commander and as a startup founder of Perfect Fitness. He’s seen firsthand what it takes to lead an unstoppable team of individuals. Teams are nothing more than a series of interconnected relationships with a collective, single-minded focus. Success almost never depends on individual talent and valor; instead, Alden Mills shows, it depends, first, on creating a strong foundation for yourself and, second, using that foundation to help others go beyond their individual pursuits and talents to create something bigger and better—an unstoppable team. Unstoppable Teams show managers at every level, at both large and small organizations, including private, public, and nonprofit, how to inspire, motivate, and lead the people around them. Mills draws on stories from his own experiences to impart these surprising team-building lessons:Too many people mistake groups of individuals for a team.No two people are alike, but we all have the same genetic drivers that motivate us—our will to survive, our ego-driven desire for personal gain, and our soul-driven yearning to be a part of something greater than ourselves.When we override our fears about survival, we can focus on our desire to thrive.The more you care for your teammates, the more they will dare for the team.Great ideas are not reserved for a select few—true teams embrace diversity of thought to find winning ideas.These lessons aren’t exclusive to the Navy SEALs; they are used by successful entrepreneurs, nonprofit leaders, coaches, and sport captains—and now you can master them too. Unstoppable Teams is the handbook for how to build care-based teams that will push people to achieve more than they ever thought possible.

  • Team of Teams: New Rules of Engagement for a Complex World

    Team of Teams: New Rules of Engagement for a Complex World
    Gen. Stanley McChrystal

    What if you could combine the agility, adaptability, and cohesion of a small team with the power and resources of a giant organization? THE OLD RULES NO LONGER APPLY . . . When General Stanley McChrystal took command of the Joint Special Operations Task Force in 2004, he quickly realized that conventional military tactics were failing. Al Qaeda in Iraq was a decentralized network that could move quickly, strike ruthlessly, then seemingly vanish into the local population. The allied forces had a huge advantage in numbers, equipment, and training—but none of that seemed to matter.TEACHING A LEVIATHAN TO IMPROVISE It’s no secret that in any field, small teams have many ad­vantages—they can respond quickly, communicate freely, and make decisions without layers of bureaucracy. But organizations taking on really big challenges can’t fit in a garage. They need management practices that can scale to thousands of people. General McChrystal led a hierarchical, highly disci­plined machine of thousands of men and women. But to defeat Al Qaeda in Iraq, his Task Force would have to acquire the enemy’s speed and flexibility. Was there a way to combine the power of the world’s mightiest military with the agility of the world’s most fearsome terrorist network? If so, could the same principles apply in civilian organizations?A NEW APPROACH FOR A NEW WORLD McChrystal and his colleagues discarded a century of conventional wisdom and remade the Task Force, in the midst of a grueling war, into something new: a network that combined extremely transparent communication with decentralized decision-making authority. The walls between silos were torn down. Leaders looked at the best practices of the smallest units and found ways to ex­tend them to thousands of people on three continents, using technology to establish a oneness that would have been impossible even a decade earlier. The Task Force became a “team of teams”—faster, flatter, more flex­ible—and beat back Al Qaeda. BEYOND THE BATTLEFIELD In this powerful book, McChrystal and his colleagues show how the challenges they faced in Iraq can be rel­evant to countless businesses, nonprofits, and other or­ganizations. The world is changing faster than ever, and the smartest response for those in charge is to give small groups the freedom to experiment while driving every­one to share what they learn across the entire organiza­tion. As the authors argue through compelling examples, the team of teams strategy has worked everywhere from hospital emergency rooms to NASA. It has the potential to transform organizations large and small.

  • Delivering Happiness: A Path to Profits, Passion, and Purpose

    Delivering Happiness: A Path to Profits, Passion, and Purpose
    Tony Hsieh

    #1 NEW YORK TIMES AND WALL STREET JOURNAL BESTSELLERPay brand-new employees $2,000 to quitMake customer service the responsibility of the entire company-not just a departmentFocus on company culture as the #1 priorityApply research from the science of happiness to running a businessHelp employees grow-both personally and professionallySeek to change the worldOh, and make money too . . .Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.To learn more about the book, go to www.deliveringhappinessbook.com.

  • How Google Works

    How Google Works
    Eric Schmidt

    Seasoned Google executives Eric Schmidt and Jonathan Rosenberg provide an insider's guide to Google, from its business history and disruptive corporate strategy to developing a new managment philosophy and creating a corporate culture where innovation and creativity thrive.Google Executive Chairman and ex-CEO Eric Schmidt and former SVP of Products Jonathan Rosenberg came to Google over a decade ago as proven technology executives. At the time, the company was already well-known for doing things differently, reflecting the visionary-and frequently contrarian-principles of founders Larry Page and Sergey Brin. If Eric and Jonathan were going to succeed, they realized they would have to relearn everything they thought they knew about management and business.Today, Google is a global icon that regularly pushes the boundaries of innovation in a variety of fields. How Google Works is an entertaining, page-turning primer containing lessons that Eric and Jonathan learned as they helped build the company. The authors explain how technology has shifted the balance of power from companies to consumers, and that the only way to succeed in this ever-changing landscape is to create superior products and attract a new breed of multifaceted employees whom Eric and Jonathan dub "smart creatives." Covering topics including corporate culture, strategy, talent, decision-making, communication, innovation, and dealing with disruption, the authors illustrate management maxims ("Consensus requires dissension," "Exile knaves but fight for divas," "Think 10X, not 10%") with numerous insider anecdotes from Google's history, many of which are shared here for the first time.In an era when everything is speeding up, the best way for businesses to succeed is to attract smart-creative people and give them an environment where they can thrive at scale. How Google Works explains how to do just that.

  • The Business Book: Big Ideas Simply Explained

    The Business Book: Big Ideas Simply Explained
    DK

    The Business Book clearly and simply explains all of the key theories that have shaped the world of business, management, and commerce.Using easy-to-follow graphics and artworks, succinct quotations, and thoroughly accessible text, The Business Book introduces the would-be entrepreneur and general reader alike to the work of great commercial thinkers, leaders, and gurus.The Business Book includes:- Almost 100 quotations from the great business thinkers and gurus- Information on every facet of business management, including alternative business models, with real life examples from the marketplace- A structure that takes the reader through every stage of business strategy, from start-up to delivering the goodsThe clear and concise summaries, graphics, and quotations in The Business Book will help even the complete novice understand the key ideas behind business success.

  • Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities

    Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
    Renee Evenson

    The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then tomorrow we go to work with them again . . . and again . . . and again.Like it or not, the bulk of our waking hours are spent with people at work–people who can grate on our nerves. Therefore, learning to interact effectively with difficult employees, colleagues, and bosses is an absolute essential for our success. With Powerful Phrases for Dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. Helpful features inside this practical and easy-to-use book include:• Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each • Nonverbal communication skills to back up your words • Sample dialogues that demonstrate how phrasing improves interactions • A five-step process for moving from conflict to resolution • “Why This Works” sections that provide detailed explanationsButton-pushing situations are going to come up today at work–and tomorrow too. Don’t let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!

  • How Did I Not See This Coming?: A New Manager s Guide to Avoiding Total Disaster

    How Did I Not See This Coming?: A New Manager’s Guide to Avoiding Total Disaster
    Katy Tynan

    Julie’s having a very bad day. She’s a new manager, and her top performer has resigned to escape her, and her own manager is looking on with a skeptical eye. . . . This is the story of her turnaround. Being a first-time manager is a tough job. If you were Julie, what would you do? Wouldn’t anyone, given the choice of taking on a leadership role (with a raise), or staying put, have done the same? But no one prepared her for developing co-workers, her former peers, while producing as before and leading the team. Now she’s in over her head. Author Katy Tynan understands. In her new book, How Did I Not See This Coming? A Manager’s Guide to Avoiding Total Disaster, Tynan unlocks the truths about management, showing that first-time managers are basically on a journey without a map. It’s not that employers aren’t investing in their new managers, she says, or that the people in leadership don’t care, but they are no longer close to the raw experience of being a new manager. What’s more, most management books are written by experts who lack the memory of first-time failure. In How Did I Not See This Coming?, Tynan tells the fictional story of Julie, a onetime star producer, to illustrate how a new manager can successfully make the shift from a role without leadership responsibilities to one with them. Along the way, Tynan offers the five basic truths about management—starting with recognizing team values and strengths—truths that can be learned by anyone. You, too, can be the manager everyone’s talking about—in a good way—because you’re the one who figured it out.

  • Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries

    Loonshots: How to Nurture the Crazy Ideas That Win Wars, Cure Diseases, and Transform Industries
    Safi Bahcall

    *Wall Street Journal bestseller *Next Big Idea Club selection—chosen by Malcolm Gladwell, Susan Cain, Dan Pink, and Adam Grant as one of the "two most groundbreaking new nonfiction reads of the season" * Washington Post's "10 Leadership Books to Watch for in 2019" * Newsweek's "Best of Summer Books" *Financial Times' "Summer Books of 2019 * Thrive Global's "Top Books on Leadership" *Inc.com's "10 Business Books You Need to Read in 2019" *Business Insider's "14 Books Everyone Will Be Reading in 2019" *Management Today's "Top Business Books to Read in 2019"“This book has everything: new ideas, bold insights, entertaining history and convincing analysis. Not to be missed by anyone who wants to understand how ideas change the world.” —Daniel Kahneman, winner of the Nobel Prize and author of Thinking, Fast and Slow What do James Bond and Lipitor have in common? What can we learn about human nature and world history from a glass of water?In Loonshots, physicist and entrepreneur Safi Bahcall reveals a surprising new way of thinking about the mysteries of group behavior that challenges everything we thought we knew about nurturing radical breakthroughs.Drawing on the science of phase transitions, Bahcall shows why teams, companies, or any group with a mission will suddenly change from embracing wild new ideas to rigidly rejecting them, just as flowing water will suddenly change into brittle ice. Mountains of print have been written about culture. Loonshots identifies the small shifts in structure that control this transition, the same way that temperature controls the change from water to ice.Using examples that range from the spread of fires in forests to the hunt for terrorists online, and stories of thieves and geniuses and kings, Bahcall shows how this new kind of science helps us understand the behavior of companies and the fate of empires. Loonshots distills these insights into lessons for creatives, entrepreneurs, and visionaries everywhere.Over the past decade, researchers have been applying the tools and techniques of phase transitions to understand how birds flock, fish swim, brains work, people vote, criminals behave, ideas spread, diseases erupt, and ecosystems collapse. If twentieth-century science was shaped by the search for fundamental laws, like quantum mechanics and gravity, the twenty-first will be shaped by this new kind of science. Loonshots is the first to apply these tools to help all of us unlock our potential to create and nurture the crazy ideas that change the world.

  • Snakes in Suits: When Psychopaths Go to Work

    Snakes in Suits: When Psychopaths Go to Work
    Dr. Paul Babiak

    Revised and updated with the latest scientific research and updated case studies, the business classic that offers a revealing look at psychopaths in the workplace—how to spot their destructive behavior and stop them from creating chaos in the modern corporate organization.Over the past decade, Snakes in Suits has become the definitive book on how to discover and defend yourself against psychopaths in the office. Now, Dr. Paul Babiak and Dr. Robert D. Hare return with a revised and updated edition of their essential guide.All of us at some point have—or will—come into contact with psychopathic individuals. The danger they present may not be readily apparent because of their ability to charm, deceive, and manipulate. Although not necessarily criminal, their self-serving nature frequently is destructive to the organizations that employ them. So how can we protect ourselves and our organizations in a business climate that offers the perfect conditions for psychopaths to thrive?In Snakes in Suits, Hare, an expert on the scientific study of psychopathy, and Babiak, an industrial and organizational psychologist and a leading authority on the corporate psychopath, examine the role of psychopaths in modern corporations and provide the tools employers can use to avoid and deal with them. Together, they have developed the B-Scan 360, a research tool designed specifically for business professionals.Dr. Babiak and Dr. Hare reveal the secret lives of psychopaths, explain the ways in which they manipulate and deceive, and help you to see through their games. The rapid pace of today’s corporate environment provides the perfect breeding ground for these "snakes in suits" and this newly revised and updated classic gives you the insight, information, and power to protect yourself and your company before it’s too late.

  • The Manager s Path: A Guide for Tech Leaders Navigating Growth and Change

    The Manager’s Path: A Guide for Tech Leaders Navigating Growth and Change
    Camille Fournier

    Managing people is difficult wherever you work. But in the tech industry, where management is also a technical discipline, the learning curve can be brutal—especially when there are few tools, texts, and frameworks to help you. In this practical guide, author Camille Fournier (tech lead turned CTO) takes you through each stage in the journey from engineer to technical manager.From mentoring interns to working with senior staff, you’ll get actionable advice for approaching various obstacles in your path. This book is ideal whether you’re a new manager, a mentor, or a more experienced leader looking for fresh advice. Pick up this book and learn how to become a better manager and leader in your organization.Begin by exploring what you expect from a managerUnderstand what it takes to be a good mentor, and a good tech leadLearn how to manage individual members while remaining focused on the entire teamUnderstand how to manage yourself and avoid common pitfalls that challenge many leadersManage multiple teams and learn how to manage managersLearn how to build and bootstrap a unifying culture in teams

  • Beating the Workplace Bully: A Tactical Guide to Taking Charge

    Beating the Workplace Bully: A Tactical Guide to Taking Charge
    Lynne Curry

    They used to steal your lunch money and throw spit wads at you on the bus. Now they roam around from the boardroom to the break room looking to manipulate, intimidate, and humiliate–and eventually ruin your career!Beating the Workplace Bully is your ammunition for fighting back. Whether the bully is a boss or a coworker, this empowering guide will help you recognize what has been causing you to become a victim, then reveals how to:• Avoid typical bully traps• Remain aware and in charge• Move past your fear• Calm yourself in any confrontation• Keep your dignity intact• Handle sneak attacks• Combat cyberbullying• And moreComplete with exercises, assessments, and real-life examples, this personal coaching program will help you reclaim your power and defeat the office bully once and for all!

  • What Should I Write? 101 Wishes of Congratulations for Greeting Cards

    What Should I Write? 101 Wishes of Congratulations for Greeting Cards
    Madeleine Mayfair

    Do you freeze up every time a greeting card gets passed your way? Everybody else seems to know exactly what to write. Why does your mind goes blank? What do you do? Consult this book! It contains 101 unique sentiments you can write in congratulatory cards for friends, family, or co-workers. Is someone in your life having a baby? Getting married? Buying a new house? Graduating from high school, college or university? If an anniversary is coming up or someone you know got a new job or a divorce (yes, you read that right) then it’s time to grab a copy of this ebook! Kick your fear of “Blank Inside” cards to the curb. Or put your artistic skills to use and make your own! No need to worry about what you’ll write inside. You can conquer any congratulatory card with “What Should I Write? 101 Wishes of Congratulations for Greeting Cards.”

  • Alive at Work: The Neuroscience of Helping Your People Love What They Do

    Alive at Work: The Neuroscience of Helping Your People Love What They Do
    Daniel M. Cable

    Poll after poll has confirmed that an astonishing number of workers are disengaged from their work. Why is this happening? And how can we fix the problem?In this bold, enlightening book, social psychologist and professor Daniel M. Cable takes leaders into the minds of workers and reveals the surprising secret to restoring their zest for work.Disengagement isn't a motivational problem, it's a biological one. Humans aren't built for routine and repetition. We're designed to crave exploration, experimentation, and learning–in fact, there's a part of our brains, which scientists have coined "the seeking system," that rewards us for taking part in these activities. But the way organizations are run prevents many of us from following our innate impulses. As a result, we shut down.Things need to change. More than ever before, employee creativity and engagement are needed to win. Fortunately, it won't take an extensive overhaul of your organizational culture to get started. With small nudges, you can personally help people reach their fullest potential.Alive at Work reveals:How to encourage people to bring their best selves to work and use their greatest strengths to help your organization flourishHow to build creative environments that motivate people to share ideas, work smarter, and embrace changeHow to enhance people's connection to their work and your customersHow to create personalized experiences that help people feel a deeper sense of purposeFilled with fascinating stories from the author's extensive research, Alive at Work is the inspirational guide that you need to tap into the passion, creativity, and purpose fizzing beneath the surface of every person who falls under your leadership.

  • Execution: The Discipline of Getting Things Done

    Execution: The Discipline of Getting Things Done
    Larry Bossidy

    The book that shows how to get the job done and deliver results . . . whether you’re running an entire company or in your first management job Larry Bossidy is one of the world’s most acclaimed CEOs, a man with few peers who has a track record for delivering results. Ram Charan is a legendary advisor to senior executives and boards of directors, a man with unparalleled insight into why some companies are successful and others are not. Together they’ve pooled their knowledge and experience into the one book on how to close the gap between results promised and results delivered that people in business need today. After a long, stellar career with General Electric, Larry Bossidy transformed AlliedSignal into one of the world’s most admired companies and was named CEO of the year in 1998 by Chief Executive magazine. Accomplishments such as 31 consecutive quarters of earnings-per-share growth of 13 percent or more didn’t just happen; they resulted from the consistent practice of the discipline of execution: understanding how to link together people, strategy, and operations, the three core processes of every business. Leading these processes is the real job of running a business, not formulating a “vision” and leaving the work of carrying it out to others. Bossidy and Charan show the importance of being deeply and passionately engaged in an organization and why robust dialogues about people, strategy, and operations result in a business based on intellectual honesty and realism. The leader’s most important job—selecting and appraising people—is one that should never be delegated. As a CEO, Larry Bossidy personally makes the calls to check references for key hires. Why? With the right people in the right jobs, there’s a leadership gene pool that conceives and selects strategies that can be executed. People then work together to create a strategy building block by building block, a strategy in sync with the realities of the marketplace, the economy, and the competition. Once the right people and strategy are in place, they are then linked to an operating process that results in the implementation of specific programs and actions and that assigns accountability. This kind of effective operating process goes way beyond the typical budget exercise that looks into a rearview mirror to set its goals. It puts reality behind the numbers and is where the rubber meets the road. Putting an execution culture in place is hard, but losing it is easy. In July 2001 Larry Bossidy was asked by the board of directors of Honeywell International (it had merged with AlliedSignal) to return and get the company back on track. He’s been putting the ideas he writes about in Execution to work in real time.